When goods are transported over long distances, the risk of damage during shipping is always present. Our post-shipment damage inspection service helps identify the root cause of any damage that may have occurred during transit or unloading.
Our experienced inspectors thoroughly assess the condition of goods upon arrival, checking for signs of improper handling, transport-related issues, or inadequate packaging. We also review shipping documents and handling procedures to determine if the damage occurred en route or during the unloading process.
We provide a detailed report, supported by photographic evidence, outlining the extent of the damage, its likely cause, and recommendations to prevent future issues. Whether you need to address damaged goods, improve logistics processes, or ensure smoother deliveries, our inspection service ensures clarity and actionable insights.
At TIC, we follow a systematic and thorough approach to ensure the highest level of accuracy in identifying the cause of post-shipment damage.
Here's a step-by-step breakdown of our process:
Review of Shipping Documents
We begin by reviewing all relevant shipping documentation, including the Bill of Lading, packing lists, and any available handling records. This helps us understand the transit path, the handling procedures during loading, and the initial condition of the goods.
Visual Inspection of Packaging
Our inspectors perform a detailed visual inspection of the external packaging, such as containers, boxes, and pallets. We check for signs of damage, including tears, dents, moisture exposure, or any evidence of mishandling that may have occurred during transit.
Inspection of the Goods
We then carefully unbox and examine the goods inside. This involves assessing for physical damage, checking whether the goods were securely packed, and determining if any internal packaging materials failed to protect the items during shipping.
Identification of Damage Cause
Our team analyzes potential causes of the damage. This may involve reviewing environmental factors during transit, such as vibrations, temperature, humidity, or inadequate security of goods. We also assess whether mishandling during loading or unloading could have contributed to the damage.
Comparison with Loading Conditions
We compare the current condition of the goods with the loading condition report, if available. This helps us determine if the damage occurred during transport or if it was pre-existing at the time of loading.
Reporting and Documentation
We compile a comprehensive report detailing the nature and extent of the damage. Our report includes photographic evidence, an analysis of the possible root causes, and recommendations for preventing similar issues in future shipments.
Recommendations for Improvement
Based on our findings, we provide actionable insights for improving packaging, handling, and shipping processes to avoid similar damages in future shipments.