Post-shipment fixes cost 30–40% more
A $20,000 container becomes a $28,000–28,000 problem once you factor in rework, returns, expedited freight, and supplier back-and-forth.
Without independent verification before shipment, quality issues discovered at destination multiply your losses—and damage the relationships you've worked hard to build.
A $20,000 container becomes a $28,000–28,000 problem once you factor in rework, returns, expedited freight, and supplier back-and-forth.
On Vietnam container launches. Sales windows close. All because you trusted "it looks good" instead of verifying.
Importers without PSI see 15–25% return rates. With PSI? Under 5%. The math is brutal—and in your favor. Importers who rely on assumptions often pay twice.
Returns, chargebacks, disposal fees, lost sales, damaged reputation. And that's before you count the cost of scrambling for replacements.
A streamlined 4-step process designed for buyers with active purchase orders ready for shipment verification.
Tell us your factory location, target inspection date, and product category. No AQL knowledge required—we'll guide you through scope confirmation.
Our team schedules directly with your supplier, aligns the inspection checklist to your specs, and confirms access.
Certified inspector conducts AQL-based sampling at your factory, checks quantity, workmanship, specs, labeling, packaging, and functionality (where applicable).
Detailed findings with photos, measurements, defect classification (critical/major/minor), and a clear Pass/Fail/Pending recommendation—delivered within 24 hours.
Comprehensive documentation and evidence to make informed decisions about payment release and shipment approval.
Random sample selection per ANSI/ASQ Z1.4 standards—not cherry-picked by your supplier. Defects classified as Critical, Major, or Minor against agreed acceptance criteria.
Time-stamped visual documentation of product condition, identified defects, packaging quality, labeling accuracy, and production environment.
Dimensional checks, weight verification, color matching, and functional testing (where applicable)—documented with tolerance compliance.
Straightforward recommendation with clear reasoning to support your shipment decision. If defects exceed AQL limits, we outline next steps (hold/rework/re-inspect).
On-site inspections conducted directly at manufacturing locations across key sourcing markets.
All major cities
315+ inspectors
Hanoi, HCMC, Hai Phong
55+ inspectors
Mumbai, Delhi, Bangalore
160+ inspectors
Dhaka, Chittagong
40+ inspectors
Bangkok, Chiang Mai
30+ inspectors
Jakarta, Surabaya
85+ inspectors
Also available in Turkey Egypt Morocco Pakistan , and select European countries. Contact Us to confirm coverage.
Supplier-managed QC is incentivized to ship, not disclose. Third-party verification removes the conflict of interest.
We never accept payments, gifts, or referral fees from factories. Every inspection is paid by you—the buyer.
Inspectors are rotated regularly across factories to prevent relationship-building that could compromise objectivity.
All photos include GPS coordinates and timestamps to verify on-site presence and prevent report fabrication.
Documented code of conduct. Inspectors who accept gifts or favors are immediately terminated—no exceptions.
Every report is audited by our QA team against AQL standards and your criteria before delivery.
Category-specific training and certification. Your textiles aren't inspected by an electronics specialist.
Finding issues before shipment gives you leverage—not a crisis. Here's what you can do when inspection results reveal quality concerns.
Our report gives you the evidence to refuse acceptance and payment until the supplier corrects the defective goods.
Accept the shipment with a price reduction proportional to the defect rate. Use our documented findings as leverage in the negotiation.
Have the supplier fix or replace defective units before shipment (common for minor, correctable issues). We can re-inspect after rework.
Use the findings to enforce stricter AQL levels, increase inspection frequency, or renegotiate terms on future POs.
We apply international AQL standards (ANSI/ASQ Z1.4 / ISO 2859-1) to determine sample sizes and acceptance criteria for consistent, defensible inspections.
Inspections conducted according to ANSI/ASQ Z1.4 (ISO 2859-1) sampling tables—the same standard used by Fortune 500 importers.
Critical, Major, and Minor defects categorized per industry norms. Critical defects = automatic fail. Major/Minor evaluated against agreed AQL limits.
Critical defects are not acceptable under any circumstances—even one unit triggers a FAIL verdict.
Clear decision rules: Pass = defects within AQL limits. Fail = exceeds limits. Pending = borderline cases requiring your input.
Submit your factory location and target date. We'll confirm feasibility, coordinate with your supplier, and deliver a decision-ready report in 24 hours—backed by ISO 9001:2015 standards and AQL methodology.
Request Inspection
Common questions from importers booking their first inspection
A Pre-Shipment Inspection (PSI) is a quality control process conducted at the final stage of production—when at least 80% of the goods are packed and ready to be shipped. It is a critical step to ensure that the products meet the quality, quantity, and packaging requirements set by the buyer. The PSI is typically performed at the supplier's factory or warehouse and involves random sampling, testing, and inspection based on internationally recognized standards such as ANSI/ASQ Z1.4-2003.
TIC's experienced inspectors assess your products using predefined checklists and your specific requirements to help ensure the goods delivered match the expectations—reducing the risk of costly returns or dissatisfied customers.
A Pre-Shipment Inspection is essential for businesses importing or exporting goods to mitigate risks such as:
Investing in a PSI provides peace of mind by giving you a clear picture of product quality before it leaves the supplier's premises. It also acts as a final checkpoint to ensure contractual terms have been fulfilled. With TIC, you get professional, timely inspections that protect your brand reputation and ensure customer satisfaction.
Once the Pre-Shipment Inspection is completed, TIC delivers a comprehensive inspection report within 24 hours. This report includes:
If major or critical defects are found, you can decide whether to proceed with the shipment, request rework from the supplier, or take further corrective actions. The PSI report becomes a valuable document for both logistics decisions and long-term supplier performance evaluations.
Our experts in Asia provide professional, fast-response solutions for your inspection and audit needs.